Packages, billing, and account usage
Use Billing Help for package choices, Checkout recovery, monthly agent time, seats, account machines, invoices, payment methods, and cancellation.
Open Billing HelpMAH Support
Get Help with MAH
Start with the area that owns the issue. MAH keeps billing, installation, product feedback, and privacy actions separate so each request reaches the right recovery path.
Private Preview Installation
Production Downloads Are Closed to Every Visitor and Account
MAH has not officially launched. There is no email allowlist, account exception, cookie bypass, or support-granted early access. The public installer remains unavailable until a later source change and Production release.
View Launch Status
No local email app? Copy the complete recipient, subject, prompts, and safety guidance, then paste them into any email service.
Installation and updates
The Production installer is not publicly distributed during Private Preview. Review the current release boundary or use the fixed Installation Help email for an existing installation problem.
Review Installer AvailabilityProduct problems and feedback
For a problem inside MAH App, choose Report a Problem from the Help menu and send an identity-free summary. If the app cannot open, email MAH with what you were trying to do and what happened.
Prepare Support EmailData and privacy
Review the current controls for customer lifecycle data, product feedback, billing details, and requests that need direct help from MAH.
Open Privacy ControlsWhat to Include in an Email
Email hello@mah.bot with the MAH product area, what you expected, what happened, and the approximate time. For billing delivery issues, send from the email used for the MAH account. Do not send payment card details, account tokens, sign-in credentials, purchase links, project files, task text, or agent output.
No local email app? Copy the complete recipient, subject, prompts, and safety guidance, then paste them into any email service.